Need a hand with Azaris? Email us at azaris@azaris.ai. A person on our team reads every message and replies by email.
Contact us
- Email — azaris@azaris.ai, for questions, problems, billing, or anything else.
- From inside Azaris — on the web or in the iPhone and iPad app, open the profile menu and choose Send feedback to tell us about a problem without leaving what you were doing.
Getting started
The Azaris docs walk through creating your first agent, connecting your tools and channels, and working with your agent day to day.
Common questions
How do I create an account?
Create one in the Azaris app on your iPhone or iPad, or on the web at azaris.ai. It is the same account everywhere: the app and the website sign in with the same email and password, Google or Apple account.
How do I manage my plan or billing?
That depends on where you subscribed. A plan bought in the iPhone or iPad app is billed by Apple to your Apple ID, so you change or cancel it in your Apple ID settings: on your iPhone or iPad, open Settings → your name → Subscriptions (in the Azaris app, Settings → Account → App Store subscription takes you there). Apple handles refunds for App Store purchases. A plan bought on the web is managed on the web: sign in at azaris.ai and open Settings → Plan & billing to change or cancel it.
How do I delete my account?
You can delete your account inside the app. In the iPhone or iPad app, open the profile menu (on iPad it is at the bottom of the sidebar), then Settings → Account, and under Danger zone choose Delete account. The app explains what will be deleted, asks you to type “delete” to confirm, and deletes your account right there. On the web, open Settings → Account → Delete account.
Deleting your account deletes your agents and their conversations, files, and memory, as described in our Privacy Policy, and ends a plan you bought on the web so you aren’t charged again. A plan bought through the App Store is billed by Apple, so deleting your account doesn’t cancel it: cancel it in your Apple ID settings too. If you can’t sign in, email us from the address on your account and we will delete it for you.
How is my data protected?
Our Security page explains how agents are isolated and how connections and credentials are protected. Our Privacy Policy covers what we collect and who processes it.
Company
Azaris is operated by Azaris LLC. See our Terms of Service.